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Ultra Electronics Precision Air Systems is committed to providing the highest levels of support for equipment in-service. Various In-Service-Support options are available, covering both the warranty period and the service life of the product thereafter depending on the type of contact.
Customer Support
- Field support from service engineers
- Customer Service desks at sites in the UK and the USA
Technical Support
- Defect Investigation
- Health Monitoring
- Life assessment
- System Safety
- Technical, maintenance and operator manuals
- Supply of Field Test Sets
Logistics Support
- Reliability Studies
- Failure Mode, Effect and Criticality Analysis(FMECA)
- Maintainability analysis
- Life Cycle Cost studies
- Spares holding assessment
- Failure Reporting Analysis and Corrective Action System (FRACAS)
- Provision of spares, repair and upgrade service
- Provision of operator and maintainer training courses
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